RETURN PORTALS & REFUNDS
❒ RETURN PORTALS & REFUNDS
Not feeling the fit? Step into the portal.
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✧ THE WINDOW
You’ve got 14 days from delivery to return or exchange.
• Must be unworn, unwashed, and tag-hugging
• No glitter, weird smells, or mystery stains
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✺ NON-RETURNABLES
• Final Sale items
• Limited Experiments (they’re one-of-one chaos)
• Anything worn to a music festival, obviously
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⟁ HOW TO RETURN
1. Email support@messyverse.com or hit Buzz Us
2. We’ll send return steps
3. Ship it back (you cover return shipping unless it’s our bad)
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☄ REFUND TIMING
• Once your return lands and passes the vibe check, we’ll refund within 5–10 biz days
• Same method you paid with
• No refund until we get the goods back — no exceptions
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💀 EXCHANGES?
Yup — if we have your size. Fastest way? Return for a refund and re-order your new piece.
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🛸 SOMETHING WRONG?
Wrong item? Damaged? That’s on us.
Send a pic + your order # to support@messyverse.com — we’ll sort it fast.
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Keep it clean. Keep the tag. Respect the chaos.